Claroty in India — OT, ICS & IoT Security

Devices can have long lifecycles, specialised protocols and strict availability requirements. Involve operational owners and confirm approved discovery or testing methods before introducing tools into production networks.

No. It provides context for decisions. Remediation may require compensating controls, segmentation, vendor coordination or a maintenance window. Assign each finding to an accountable owner.

Named users, approvals, limited reach, session visibility and a controlled termination process. Validate vendor-support workflows and emergency access with the operational team.

Industrial systems may have long lifecycles, limited maintenance windows and safety or production dependencies. Involve plant engineers before connecting tools or changing access. The deployment method and any active assessment must be agreed for the actual equipment and operating conditions.

Check whether the proposed method identifies relevant assets, communications and ownership without disrupting operations. Compare results with engineering records and investigate unknown devices. Coverage and contextual accuracy matter more than a large dashboard count that the plant team cannot reconcile.

Prioritise by operational consequence, exposure and feasible maintenance actions. Document compensating controls when immediate patching is impractical. Assign responsibility across IT, engineering and suppliers, and verify that segmentation or remote-access changes preserve necessary production workflows.

Start with your current environment, the business problem, quantities and intended timeline. List sites, production systems, vendors and approved maintenance windows. Identify operational owners and acceptable discovery methods. Define remote-access, segmentation and incident-escalation requirements. Request a written scope that separates product entitlements, implementation work and ongoing support. Keep passwords, licence keys and sensitive customer data out of an initial enquiry.